Behold, a list we can all use in this world of internet rage, hurt feelings and easily offended souls. A list of tips for talking with people we disagree with!
1. Don’t assume bad intent.
Assuming ill motives almost instantly cuts us off from truly understanding why someone does and believes as they do. We forget they’re a human being with a lifetime of experience that shaped their mind, we get stuck on that first wave of anger, and the conversation has a very hard time ever moving beyond it.
But when we assume good or neutral intent, we give our minds a much stronger framework for dialogue.
2. Ask questions.
When we engage people across ideological divides, asking questions helps us map the disconnect between our differing points of view. That’s important because we can’t present effective arguments if we don’t understand where the other side is actually coming from and it gives them an opportunity to point out flaws in our positions.
But asking questions serves another purpose; it signals to someone they’re being heard. When my friends on Twitter stopped accusing and started asking questions, I almost automatically mirrored them. Their questions gave me room to speak, but they also gave me permission to ask them questions and truly hear their responses. It fundamentally changed the dynamic of our conversation.
3. Stay calm.
People often lament that digital communication makes us less civil, but this is one advantage that online conversations have over in-person ones. We have a buffer of time and space between us and the people whose ideas we find so frustrating. We can use that buffer. Instead of lashing out, we can pause, breathe, change the subject or walk away, and then come back to it when we’re ready.
4. Make the argument.
This might seem obvious, but one side effect of having strong beliefs is we sometimes assume that the value of our position is, or should be, obvious and self-evident; that we shouldn’t have to defend our positions because they’re so clearly right and good; that if someone doesn’t get it, it’s their problem — that it’s not my job to educate them. But if it were that simple, we would all see things the same way.
Story source: GetPocket.